Greiner Bio-One’s Service offering is rigorous in its safety, training, equipment and support

A reliable supply of quality products

The disruption caused by the pandemic, and enduring conditions impacting the global healthcare supply chain has driven the need for a higher level of involvement between customer and manufacturer, who have had to optimize their own supply, products, and distribution. Those that have managed to achieve consistent delivery of quality products support lab directors in running safe and efficient functions with high throughput.
 

Attractive cost

To counter the cost of supply chain disruptions and as costs continue to soar, hospitals and clinics are looking for value. Having a valuable partner who can be relied upon to deliver consistent volumes of safety products, with set prices, is highly appreciated by administrations when it comes to budget planning.

Protecting your staff, protecting your patients

And these products are favoured by both the phlebotomist, in sample throughput, and by the patient, because safe blood collection devices serve as an indispensable safeguard, minimizing the risk of complications and infections, thereby ensuring their wellbeing throughout the blood collection procedure. Hospitals that have scored highly in patient satisfaction surveys use high-quality safety products; easy to use and preferred by phlebotomists, technicians, and patients ^[1].

High-quality training contributes to staff retention

Hospitals are addressing the impact of staff shortages in healthcare. Attracting new recruits to phlebotomy is a challenge. Staff retention in healthcare is a further challenge. And phlebotomists need to be able to rely on an easy-to-use safety product. At Greiner Bio-One, we’ve heard from several lab directors that our willingness to listen and adapt has been the decisive factor in selecting our highly regarded products.

As a manufacturer and supplier of safety products, Greiner Bio-One is acutely aware of the significant challenges that retaining staff presents. It’s why our product specialists are always available to assist with hands-on, onsite training. And this often means training the staff of large healthcare providers.

A representative from Greiner Bio-One says, “Training new staff is a constant. Our product specialists visit and instruct hospitals and clinics to provide and perform training programs to get your staff ready. For healthcare providers, this can number in the hundreds.”
 

And our range of online materials and tailored courses offer immense value as a resource.

Here’s what the Clinical Administrative Director of the largest cancer centre in the US, who has worked with Greiner Bio-One recently, had to say about the training we provide:

“The product was what I wanted, it was good quality. The staff like the way it worked and I had to train 180 people.
Greiner Bio-One sent us product experts who worked around the clock training my staff, hands on, for a week.”

With thanks to Robert E. Del Guidice, Clinical Administrative Director Diagnostic Laboratory Services for the insights that have informed this series of articles.